Who we are

Our website address is: https://handicrafto.com.

🛡️ Privacy Policy

Your privacy is as valuable to us as the heritage we represent. This policy explains how Handicrafto handles your data.

1. Information Collection

We collect the following information when you place an order:

  • Personal Details: Name, email address, and phone number.

  • Shipping Details: Physical address for delivery.

  • Payment Information: We do not store your credit card or UPI details. All transactions are processed through secure, PCI-compliant gateways (like PayPal, Razorpay, or Stripe).

2. Use of Information

We use your data strictly to:

  • Process and ship your orders.

  • Send order tracking updates.

  • Improve our website experience.

  • Share artisan stories and new launches (only if you opt-in to our newsletter).

3. Data Protection & Sharing

  • SSL Encryption: Our website uses 256-bit SSL encryption to ensure your data is safe from hackers.

  • Third-Party Sharing: We only share your address with our trusted logistics partners (e.g., DHL, FedEx, Shiprocket) to ensure your “Handicrafto” piece reaches you safely. We never sell your data to third-party marketers.

4. International Compliance (GDPR)

For our customers in the EU and UK, we comply with GDPR regulations. You have the right to request access to your data or ask for its deletion at any time by emailing our support team.